Allowing an 'all-day sign-in' capability for Web Ordering, removing the need for users (in particular who wish to use Charge to Room or Loyalty) to continually login in each time they wish to place an order.

Enhancements to the venues search screen. Reducing the size of the search banner to allow the display of more venues on screen (particularly on mobile view).

Improving the process for a guest to unlink their loyalty card from their iOrder account by moving the 'unlink card' option to the 'my account' section of the App.

Enhance the display of products in a menu and ensure parity with Web Ordering by showing product images in a thumbnail format.

Updating the display of the product modal (where the guest selects quantities / choices / upsells) to include images and a more modern design.

Ensure consistent behaviour relating to the logic for clearing a guests' basket after certain actions in the ordering journey (such as leaving the checkout screen or changing venue and order mode).

Clarifying the steps needed for a guest to add products to basket, by better distinguishing between required and optional add-ons, displaying the number of selections needed (where applicable) and differentiating choices from upsells.

Provide an integrated experience between Loyalty and Guest Ordering by allowing guests to view all their balances, available rewards and their Stamp Cards in the White Label App.

The ability for a guest to add their Loyalty Card to Apple Wallet or Google Wallet from inside White Label App.

Improved guest experience of using Loyalty in App by making updates to the "Loyalty Program" screen to include more information about the guest in Loyalty

Document the customer process to onboard passes when using WLA.

Offer a better experience and a more familiar basket design for the guest via an improved UI in the checkout screen for both mobile and desktop view

Offer a better experience and a more familiar basket design for the guest via an improved UI in the menus screens for both mobile and desktop view

Allow customers flexibility in their mobile ordering solution by adding the ability to control which order modes show tip option to guests.

Close gaps between physical and digital ordering by allowing guests to redeem Buy X get Y (stamp card) Loyalty rewards via Guest Ordering

Close gaps between physical and digital ordering by allowing guests to redeem Buy X get Y (stamp card) Loyalty rewards via Guest Ordering

Understand how to implement google tag in webOrdering

Give customers the ability to better signpost allergen information to guests by adding an 'allergen information' banner to the ordering journey

Spike to understand work required to Add the product image when the guest clicks on an item in a a menu (in the first screen only).

Allow customers flexibility in their mobile ordering solution by adding the ability to control which order modes show tip option to guests.

During the ordering journey a menu can become unavailable (for example if the guest changes a timeslot, or a sales area). This feature will ensure that if a guest has products in their basket, when they reach the available menus screen, web ordering will remove from basket any product that were ordered from a currently unavailable menu, and inform the guest the products removed, so they can choose similar products from currently available menus.

Currently if a check basket error occurs when a guest is signing in (for example), we only display the error, and do not direct the guest to the basket, where usually the error can be corrected. This feature will enhance the guest experience when a basket error is displayed, taking the guest directly to fix the issue in the basket.

Allow customer to hide "Available menus" top bar

Update "Read about allergens" link in product modal to open external browser so there are no restrictions when navigating after the link is selected in iOS.

Allow customers to present relevant information to guests more easily by passing through the ABV% for products to be displayed in menus.

Display ABV% in product selection

Implement Google Tag in Web Ordering

Give customers the ability to better signpost allergen information to guests by adding an 'allergen information' banner to the ordering journey

Streamline the guest journey by lowering the number of clicks to order when only one menu is live for an order mode.

Allow guests to pay for their basket with Currency balance accrued from Loyalty.

Allow guests to pay for their basket with Currency balance accrued from Loyalty.

Close gaps between physical and digital ordering by allowing guests to redeem all types of Loyalty reward via Guest Ordering

Close gaps between physical and digital ordering by allowing guests to redeem all types of Loyalty reward via Guest Ordering

Streamline the guest journey by lowering the number of clicks to order when only one menu is live for an order mode.

Give customers more control of what information is displayed in Guest Ordering by allowing the ability to 'hide' Global Opening hours

Give customers more control of what information is displayed in Guest Ordering by allowing the ability to 'hide' Global Opening hours

Improving the overall end-user experience when an order mode has been overriden in Mobile Ordering Manager by Informing the guest that ordering is temporarily unavailable

Giving Web Ordering customers more flexibility by allowing them to select which order modes tips should be available for, choose their pre-set tip values and decide which the default should be.