Feature reference # Feature name Customer Feature Description Release name Release date (external)
WLWO-410 Web Ordering - Allow for All-Day Sign in

Allowing an 'all-day sign-in' capability for Web Ordering, removing the need for users (in particular who wish to use Charge to Room or Loyalty) to continually login in each time they wish to place an order.

Web Ordering 1.57 1 Apr, 2025
WEB-448 Venue search banner enhancements (Venues search screen)

Enhancements to the venues search screen. Reducing the size of the search banner to allow the display of more venues on screen (particularly on mobile view).

Web Ordering 1.57 1 Apr, 2025
WEB-447 Improving the Product modal display (adding product images)

Updating the display of the product modal (where the guest selects quantities / choices / upsells) to include images and a more modern design.

Web Ordering 1.58 29 Apr, 2025
WEB-453 Improved 'clear basket' logic during navigation

Ensure consistent behaviour relating to the logic for clearing a guests' basket after certain actions in the ordering journey (such as leaving the checkout screen or changing venue and order mode).

Web Ordering 1.58 29 Apr, 2025
WEB-455 Improved display of choice and upsell information to guest in quantity selector

Clarifying the steps needed for a guest to add products to basket, by better distinguishing between required and optional add-ons, displaying the number of selections needed (where applicable) and differentiating choices from upsells.

Web Ordering 1.58 29 Apr, 2025
WLWO-325 Basket consolidation and enhancement (Checkout screen)

Offer a better experience and a more familiar basket design for the guest via an improved UI in the checkout screen for both mobile and desktop view

Web Ordering 1.59 27 May, 2025
WEB-449 Basket consolidation and enhancement (Available menus screen and Menu screen)

Offer a better experience and a more familiar basket design for the guest via an improved UI in the menus screens for both mobile and desktop view

Web Ordering 1.59 27 May, 2025
WEB-456 Enable display of "inline tip" based on order mode

Allow customers flexibility in their mobile ordering solution by adding the ability to control which order modes show tip option to guests.


Web Ordering 1.59 27 May, 2025
WEB-458 Loyalty > Buy x Get y (stamp type) redemption in web ordering

Close gaps between physical and digital ordering by allowing guests to redeem Buy X get Y (stamp card) Loyalty rewards via Guest Ordering

Web Ordering 1.60 24 Jun, 2025
WEB-464 SPIKE > How to implement google tag in webOrdering

Understand how to implement google tag in webOrdering

Web Ordering 1.60 24 Jun, 2025
APP-828 Allergen banner to be displayed in available menus and menu screens

Give customers the ability to better signpost allergen information to guests by adding an 'allergen information' banner to the ordering journey

WLA July 2025 29 Jul, 2025
WEB-440 Allergen banner to be displayed in available menus and menu screens

Give customers the ability to better signpost allergen information to guests by adding an 'allergen information' banner to the ordering journey.

Web Ordering 1.61 29 Jul, 2025
APP-850 Enable display of "inline tip" based on order mode

Allow customers flexibility in their mobile ordering solution by adding the ability to control which order modes show tip option to guests.


WLA July 2025 29 Jul, 2025
WEB-461 Updating the basket and informing the guest when a previously selected product is no longer available due to a change on menu availability

During the ordering journey a menu can become unavailable (for example if the guest changes a timeslot, or a sales area). This feature will ensure that if a guest has products in their basket when they reach the available menus screen, web ordering will remove any product from a currently unavailable menu, and inform the guest, so they can choose similar products from currently available menus.

Web Ordering 1.61 29 Jul, 2025
WEB-462 Improving the display of checkBasket errors

Currently if a check basket error occurs when a guest is signing in (for example), we only display the error, and do not direct the guest to the basket, where usually the error can be corrected. This feature will enhance the guest experience when a basket error is displayed, taking the guest directly to fix the issue in the basket.

Web Ordering 1.61 29 Jul, 2025
WEB-468 Allow customers to hide "Available menus" header from Menu selector screen

Allow customer to hide "Available menus" top bar in scenarios where only one menu is offered throughout opening hours.

Web Ordering 1.61 29 Jul, 2025
APP-875 iOS > "Read about allergens" link in product modal to open external browser

Update "Read about allergens" link in product modal to open external browser so there are no restrictions when navigating after the link is selected in iOS.

WLA July 2025 29 Jul, 2025
APP-870 UI/UX > Adding product images to quantity selector

When a guest selects a product to order, a hero banner of the product image will be displayed on the quantity selection screen. This enhancement aligns the app experience with a familiar customer journey, making it easier to review product details before ordering.

WLA August 2025 26 Aug, 2025
WEB-476 Out of stock or Unavailable products with images must have images faded

To help guests to easily identify which products are currently available for purchase, any item that is out of stock or unavailable will appear with a faded image. This visual cue helps distinguish unavailable products from those that can be ordered.

Web Ordering 1.62 26 Aug, 2025
APP-877 Out of stock or Unavailable products with images must be faded

To help guests to easily identify which products are currently available for purchase, any item that is out of stock or unavailable will appear with a faded image. This visual cue helps distinguish unavailable products from those that can be ordered.

WLA August 2025 26 Aug, 2025
APP-878 Move elements within Product Menu Card and Product modal

To enhance clarity and ensure a familiar experience throughout the ordering journey, we’ve repositioned keywords and age restriction icons. These elements are now displayed more consistently across the app, helping guests to quickly identify important information at a glance.

WLA August 2025 26 Aug, 2025
WEB-480 Display of statement of calorific needs in "menu" and "quantity selector" update

To achieve parity with WLA "the statement of calorific needs" can be configured to display or not in the menu.


Web Ordering 1.62 26 Aug, 2025
WEB-450 Loyalty > Currency balance redemption against basket items

Guests can use their accrued Loyalty currency balance to pay for their basket during checkout as a discount. This enhancement provides greater flexibility and value, making it easier for guests to redeem their loyalty currency as part of their journey.

Web Ordering 1.63 30 Sep, 2025
APP-846 Loyalty > Currency balance redemption against basket items

Guests can use their accrued Loyalty currency balance to pay for their basket during checkout as a discount. This enhancement provides greater flexibility and value, making it easier for guests to redeem their loyalty currency as part of their journey.

WLA September 2025 30 Sep, 2025
WEB-463 Loyalty >Support rewards with Cost (points type) redemption

To help bridge the gap between physical and digital ordering experiences, guests can redeem rewards that have a points cost directly within the application.

Web Ordering 1.63 30 Sep, 2025
APP-860 Loyalty >Support rewards with Cost (points type) redemption

To help bridge the gap between physical and digital ordering experiences, guests can redeem rewards that have a points cost directly within the application.

WLA September 2025 30 Sep, 2025
APP-879 Loyalty > "Add rewards" screen in basket updates to clearly identify redeemable rewards

Updates to the "Add reward" screen to clearly signpost the guest to rewards that can be redeemed in the platforms against rewards that can be only used at the till.

WLA September 2025 30 Sep, 2025
WEB-477 Loyalty > "Add rewards" screen in basket updates to clearly identify redeemable rewards

Updates to the "Add reward" screen to clearly signpost the guest to rewards that can be redeemed in the platforms against rewards that can be only used at the till.

Web Ordering 1.63 30 Sep, 2025
APP-906 Loyalty > Balances screen to include points cost of items

As part of ongoing improvements to the rewards redemption experience, the balances screen now displays the points cost for each applicable reward. This update allows guests to easily see how many points are required for each reward, helping them make informed decisions about which rewards to redeem.

WLA September 2025 30 Sep, 2025
APP-908 Loyalty > Balances screen to display only supported balances and rewards

As part of ongoing improvements to the rewards redemption experience, the balances screen only display balances and rewards that are relevant to the guest.

WLA September 2025 30 Sep, 2025